Business success is always defined by the quality of the overall customer experience.Forrester Research
If you work just for money, you'll never make it, but if you love what you're doing and you always put the customer first, success will be yours.Ray Kroc
It's really simple: If you're not meeting the wants and needs of the customer, you're done. There's not a lot of loyalty here.Doug McMillon
There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.Sam Walton